written by wallstreetpw on 01/04/2015
Terrible call waiting times, being passed from pillar to post with people that clearly don't care less!
The switchboards are incredibly frustrating, and you often have to speak with several people to get your call resolved - you have to go through security every single time you speak with someone.
I wouldn't recommend using Lloyds bank for your business at all - everything seems like a chore for them.
The online banking is also frustrating with their "stone age" card reader, and being constantly logged out when performing the simplest of tasks.
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