written by worcesterman01 on 24/09/2014
Incompetence and non-truths, excessive wait times to speak to a lying person.
6 weeks since I applied to open business account. If the processes to setup a new account are not fit for purpose , then Lloyds should not encourage new business as it is evident they do not particularly want your business. It does make you wonder about the entire Lloyds business. I shall soon be an ex-personal account holder as a business behaving like this are obviously on a downward spiral. Nobody appears to care and are happy to lie on the phone.
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