Could a bank be worse run?

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  • Customer service

  • Value For Money

Realton's review of Co-operative Bank Business Bank Account

★☆☆☆☆

“Could a bank be worse run?”

Written on: 27/09/2017 by Realton (1 review written)

Co Op Business account hacked so I was told to cut up my Visa card. 7 days later no card despite them saying it had been sent out. So now a new card will be issued to arrive in 3-6 working days. So two weeks without a Visa card, and if this one doesn't turn up maybe even longer.Absolutely unacceptable. 25 minute wait to be put through to an operator didn't help either. I presumed once they had got rid of the junkie that ran Co Op things may change for the better. Obviously not.
Business banking page from Co Op is also grossly slow and outdated.

  • Customer service

  • 1 year and over

    Banked with company

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