Heads up

Hello,
My Name is David Nashed & im Egyptian.
First i would like you to know that although im writing this complaint about "Go Bus" , I still consider it the best bus transportation company in Egypt.

As for my complaint:
On the 23rd of November 2012, i took "Go Bus" from sharm el-sheikh to Cairo , the 11:00 a.m. or the 12:00 p.m. bus im not sure.

What happened is that the bus driver stopped at a road rest ( a place for tea and food on the road ) called "Paradise el-sheikh Ali".
The bus driver told us its a 30 mins rest, then we would get moving.
So the 30 mins ended, and I found the driver talking with a bedouin , he kept talking to him for like 10 mins, so i got off the bus and went to the driver and asked him "the 30 mins are over and we should get moving , so when are you going to start driving?"
He told me that the bedouin guy is asking him for a-must-do favor !
He (the bedouin) asked the driver to drive his family to Cairo, and when the bus driver refused the bedouin threatened him and told him " you know I can keep you here , and I can never let this bus get through this road again "
so the bus driver had to wait for the bedouin's family to come and join us !
so we waited for 65 mins (including the 30 mins rest) then they joined us and headed to Cairo.

So what Im asking from whoever works in such a big company and is in a managerial position, is not to punish the bus driver, but to change the rest place that we stop at, and care more for our safety by checking the rest place that we stop at, and reporting what happened to the police because that was a direct threatening to the bus driver.

Thanks and I hope you keep "Go Bus" on top of the bus transportation companies.