Caledonian Travel Reviews - www.caledoniantravel.com

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Latest Reviews

★★★★★

“Brilliant Holiday and Driver”

Written on: 27/10/2017 by Abronhillgirls (1 review written)

brilliant 4 days in the peak district staying at the Britannia Didsbury country house hotel, which was immaculate ,rooms were very clean and spacious ,only negative is the height of the bath and could do with a hand grip .Food was good and there was always a great choice and nice and hot .Our driver did an excellent job even when she had to deal with some tricky traffic maneuvers where she handled the situation calmly and with great skill .We would certainly recommend this trip to friends and… Read Full Review

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★★★☆☆

“NICE TRIP SHAME ABOUT HOTEL”

Written on: 22/10/2017 by Brennaneb1960 (1 review written)

Trip to Scarborough with Walter. Driver excellent, destinations excellent, hotel cleanliness very poor. … Read Full Review

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★☆☆☆☆

“Getting away with murder”

Written on: 14/10/2017 by 478Wright (1 review written)

They have a cheek to take money from people, to put them into the disgusting ,run down Britannia Hotels. Time the tourist boards, looked into all the bus tours in the U K, and inspected the hotels, and disgusting food served, and as it is mostly elderly people traveling,we are not prepared to accept those standards, so stop treating us like non class people… Read Full Review

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★★★☆☆

“Italian and Monte Carlo inclusive”

Written on: 01/10/2017

Unprofessional from start to finish with some drivers on feeder coaches not at all friendly.our main coach driver during our stay was rude on 3 occasions to me and other people were the same.excursions were good and hotel fine.the ibis hotel in France is ok but food inedible.i honestly think a good few but not all of your drivers need to go on a customer care course.all in all I enjoyed Diano Marino and the excursions.pity about your drivers… Read Full Review

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★★☆☆☆

“Unsatisfied with complaint reply”

Written on: 28/09/2017 by Murrayyc290 (1 review written)

Had to put what I consider to be a fairly serious complaint to Caledonian Travel about my stay at Seascape Hotel in Torquay in late July (see separate tripadvisor review 28/9/17 re stay on 29/7/17) . Was most disappointed with reply. 1. Caledonian do not acknowledge receipt of written/posted complaints. 2. It took a phone call to confirm they received my complaint and another to gee it along a bit. You only get to speak to call handler who knows little about complaints. It took them over a… Read Full Review

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★★★★★

“Lake garda &venice”

Written on: 16/09/2017 by Cslum (1 review written)

We did the lake garda and Venice tour at the end of July and it was really enjoyable.Our driver was very helpful and knowledgeable throughout.All the hotels we stayed in were very good.All in all a great holiday and to be recommended… Read Full Review

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★★☆☆☆

“Ostend trip 20th August 2017 ”

Written on: 27/08/2017

Hotel astoria is a dump dirty rude staff food inedible free bar a joke ostend is lovely you should use a better class hotel it would warrant paying extra. To top it all a women wasn't down in time for departure so she was left in ostend and to my knowledge is still stranded there shocking driver didn't even give her 15 mins to get ready hopefully she's got spare money to get home and doesn't need medication or gets attacked or anything… Read Full Review

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★☆☆☆☆

“BEWARE”

Written on: 01/08/2017

BEWARE - total misrepresentation of trip you book. Booked a trip to supposedly Oban, Mull & Iona. Had checked out website and stated hotel was in Oban with trip to Inverary etc. Went to discuss with family came back to website and booked it. Then when went on the trip discovered we were going to FORT WILLIAM over an hour away. Hotel was in the middle of nowhere. Didn't want to travel this distance either. On contacting travel company on our return they said they hadn't done anything… Read Full Review

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★★☆☆☆

“Hopefully Third Time Lucky”

Written on: 17/07/2017 by jamieboy769 (1 review written)

I booked some months ago to travel to Torquay in August. About 3 weeks ago I received notification that there was a dispute with hotel and that tour would not go ahead. I accepted Isle of Wight as alternative. This afternoon I received a telephone call to say that Isle of Wight tour also cancelled (due to insufficient bookings) The alternative offered is Llandudno - take it or leave it!! I HATE Llandudno!! Not good customer service… Read Full Review

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★☆☆☆☆

“Disappointing Compared to other Companies”

Written on: 15/06/2017 by Elizcol55 (2 reviews written)

Telephoned my booking through on condition of getting required seats due to disability, only to find when arriving seats were taken driver said nothing he could do about this therefore due to distance with much discomfort could not attend next day's trip. Been with other companies eg Shearings and National on many occasions never been let down like this before,have always had nothing but praise for these trips as realise hotels ect are dated but they always tried there best in the past. But… Read Full Review

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★★★★★

“At the Races”

Written on: 05/06/2017 by Darryl306 (1 review written)

My husband and I went to Chester Races with Caledonian travel on 27th May 2017. The coach was new clean and tidy and the Driver was excellent what a lovely young man, even though we got in a traffic jam on the way to Chester he got us there in time for the first race. The accommondation at the Daresbury Park Hotel was good,room clean and tidy, found nothing wrong with the food. On the way home we stopped off at Liverpool for a bit of shopping and a bite to eat. We had a great weekend. J… Read Full Review

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★★★★★

“fantastic Brighton trip”

Written on: 09/04/2017

Fantastic trip again with Caledonian Coach tours to Brighton, 03/04/17. My grandson and I had a great time, great value for money. Included trips and ticket on the Brighton 1 Airways experience. Hotel was great, as was staff and hospitality. A lot to do in Brighton for everyone. Driver was great and very helpful. Met lovely people on tour. Took a day trip to London from Brighton, easy journey and worth the trip. Nothing to complain about. Room was lovely… Read Full Review

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★★★★★

“new year bash”

Written on: 10/01/2017 by alybaly8 (1 review written)

This was a fab trip from start to finish. Our driver was friendly and informative with all the information. Holiday inn in Derby was an excellent choice. Rooms very comfortable and modern and spotlessly clean. Food was delicious. Gala Dinner on Hogmany night was a great success thanks to all the efforts of the staff. Excursions and the scenery even in winter were superb. Hopefully you will use this hotel again as can't see anyone finding fault with it… Read Full Review

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★★★★☆

“No choice”

Written on: 07/12/2016 by Alanna223 (1 review written)

Have just returned from the Christmas four countries break,hotel ibis Luxembourg sud was excellent apart from the take it or leave it menu,if you didn't like what was served you didn't eat!! No alternative was offered despite there being a menu for other guests.first time I've been really disappointed with the food,maybe caledonian don't pay enough for guests to have a choice of menu and you get what the kitchen has,don't know would think twice before going to that hotel again. Holiday overall… Read Full Review

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★★☆☆☆

“Coach Journey”

Written on: 19/11/2016 by ElsieConn (1 review written)

Unfortunately this trip was marred by some vert inconsiderate people on the coach. First there was the couple who decided to watch a film on their iPad and share the noise with those around them - when asked very politely to turn it down this was met by grunts and under breath not so quiet comments - this was then followed by a group up the back constantly making sarcastic comments when there was noise to try and get to us - didn't work - same group and the following with added people they… Read Full Review

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★★★★★

“Great value for money”

Written on: 24/10/2016

Just returned from a trip to Oban mull and Iona. This was my first experience of couch trips and I loved it. Our driver was excellent. He had so much knowledge of the areas of Scotland and the history. It made the journey for me and the scenery was beautiful. Lovely stop off in Inveraray. The regent hotel in Oban was a bit tired looking but the food and the friendly staff more than made up for that and the view from our window was stunning. Ferry trip to mull and Iona also enjoyable thanks to… Read Full Review

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★★★★☆

“Regent Hotel Oban”

Written on: 10/10/2016

Just back from Oban and have to say that the level of service and hotel food was very good. The room was clean and beds comfortable - decor could be doing with a bit of a freshening up but overall the trip represented great value for money. Would recommend this trip… Read Full Review

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★☆☆☆☆

“Regent hotel ( MUCKY DUCK) ”

Written on: 25/09/2016

Just spent a disgusting time in the regent hotel Oban, Come , On Calednian Up your game and give people A better deal and not a weekend in the Mucky Duck I will never stay in the Regent Hotell ever and would not ever recommend it … Read Full Review

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★★★★★

“Newquay, Eden Project, St ives”

Written on: 24/09/2016 by wdBaxter384 (1 review written)

Travelled approx 13 hours from Glasgow to Newquay. Expected a horrendous journey but actually experienced a very pleasant one. Throughout the 7 days, the driver was absolutely 1st class (I have to mention his name was Walter), very obliging & very witty. The hotel, the Pentire, was extremely good and the visitations on most days were easy & interesting. Can't think of any complaints… Read Full Review

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★☆☆☆☆

“Burstin. Folkstone”

Written on: 05/09/2016

Driver had radio2 on the whole journey Glasgow to Folkestone, fag in mouth when helping you down the steps of the bus. Burstin Hotel the dirtiest room I have ever been shown to in a hotel and I am very well world travelled second one wasn't much better, third was ok. Price for holiday was cheap so food would probably not be very good but at least room would be clean and comfortable. Got that wrong, it was the opposite, food and restaurant staff were very good. Cant believe Caledonian Travel is… Read Full Review

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