Slow, Moronic, Useless

Click here if this is your business
West Bromwich Building Society
★☆☆☆☆
1.3
10.0% of users recommend this
  • Customer Service

  • Telephone Banking

  • Internet Banking

  • Local Branch

  • Cash Point Facility

Click here if this is your business

GabrielAguirre's review of West Bromwich Building Society

“Slow, Moronic, Useless”

★☆☆☆☆

written by GabrielAguirre on 03/04/2016

Having spent weeks asking for ridiculous information regarding my mortgage application, which left my mortgage broker to cease any future business with them they ruined purchase of property over minor details.
DO NOT USE UNDER ANY CIRCUMSTANCES!

  • Customer Service

  • Telephone Banking

  • Internet Banking

  • Local Branch

  • Cash Point Facility

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Notanotherpassword's Comment

Written on: 15/08/2016

I'm currently going through a mortgage application , 4 weeks on and still being asked ridiculous non relevant questions ie why is there no Subscription to sky or Virgin on my statement ? , logic would tell anyone I don't subscribe to any of those ! , every few days it's something ridiculous , and when I ask why it's taking so long I get excuse of " extremely high volume of business " creating delays .. The low rates were attractive but the way my mortgage application is being dealt with has made me regret using the WBBS .. I'm going to cut my losses despite the admin fee I paid and cancel my application with WBBS and put an application through another lender , could do without the stress WBBS are causing ,if I was rating WBBS I would award NIL stars ... MR E

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 3 1