impressive customer service

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Derbyshire Building Society
★★☆☆☆
2.1
From 9 reviews
33.0% of users recommend this

  • Customer Service

  • Telephone Banking

  • Internet Banking

  • Local Branch

  • Cash Point Facility

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chipper1's review of Derbyshire Building Society

“impressive customer service”

★★★★☆

written by chipper1 on 18/06/2013

I opened an online account with trepidation, depositing a bit at a time, instead of all in one go. Then made an application for a deposit back to myself. I wanted to know how easy "easy access" means.

It was next day, and I was reassured that I could access funds in an emergency.

I particularly love the "message" function. I don't have to waste my time on the phone, just type out my query, and check my messages the next day. It's a great idea, and I've had no problem with customer service at all.

  • Customer Service

  • Internet Banking

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