Can't even change a DD

Coventry Building Society
★★☆☆☆
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Callumn491's review of Coventry Building Society

“Can't even change a DD”

★☆☆☆☆

written by Callumn491 on 06/02/2017

Tried to change my DD and put it back a massive 4 days. CBS dont allow this and apprently i dont have a complaint.

Do yourselves a favour and go with a real bank.

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Richardrouse's Comment

Written on: 08/02/2017

That's not how DDs work. If you want to change a DD you speak to the originator (the company taking the money). Your bank or building society can't change DDs.

Coventry were right - you don't have a complaint. It's hardly their fault if you don't know how DDs work.

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