Service Review

3.8 / 5
From 4 reviews
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KatherineWoodward's review of The Basement Sump and Pump Co -


“Service Review”

Written on: 26/09/2017 by KatherineWoodward (1 review written)

I dont normally write anything on these websites but i commissioned these guys on the back of a competitive quote. However they have caused £1500 of damage to a newly laid floor, sought to blame me for the damage which was illogical (if not impossible as i wasnt around when they did the service) and refused to meet to resolve the issue or discuss a solution. They also dont carry insurance.

I had to instruct lawyers to deal with their negligence but after 2 years and a bill close to the current damage, the file has been closed by them.

Am absolutely distraught and i would advise you avoid them

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