written by DAVIDHARPER78 on 11/08/2014
Totally useless and with a hostile complaints dept, i recenty tried to withdraw MY own from my ybs cash transactor account but i had lost my card, so they told me i could not draw out any money despite having both parts of my driving licence with me untill the new card arrived, " WEEKS LATER STILL NO CARD! STILL NOT ALLOWED TO DRAW OUT ANY OF MY MONEY! I have banked with ybs for 8 years and have several thousand pounds on deposit with them all of which seems to amaount to nothing! i have no had to take my complaint to the financial ombudsman. this whole saga has resulted in my being prescribed anti-depressants and sleeping tablets, it a horrible feeling knowing that someone has our oney and wont let you have it. AVOID YBS AT ALL COSTS!
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