written by Ouronlyfocusisus on 03/01/2018
I have accounts with all the major banks including the Nationwide. The service I have experienced from Nationwide is utterly appalling. They treat their members/customers with contempt, the staff are lazy and incompetent. Don’t be fooled by the mutual benefits hype and don’t expect any support from their complaints department. There is clearly a good reason why this building society offers so many customer inducements. These nowhere near compensate for the total lack of customer service, I will be moving my accounts to a proper bank that is accountable to its shareholders,
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