Shocking lack of respect & service

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Virgin Broadband www.virginmedia.com
★☆☆☆☆
1.2
From 1027 reviews
14.0% of users recommend this

  • Reliability

  • Customer Service

  • Speed Consistency

  • Value For Money

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Gav1n90's review of Virgin Broadband www.virginmedia.com

“Shocking lack of respect and service”

★☆☆☆☆

written by Gav1n90 on 04/01/2020

Hit and miss to say the least, weeks go by with intermittent or no service but you will not receive a refund because they say it has to be out for two full days, so even if you get a minutes service in 48 hours they keep your money. Domestic faults take weeks to be resolved and when an engineer does turn up they make out they are doing you a favour. Avoid at all costs, works less than 70 percent of the time.

  • Reliability

  • Customer Service

  • Speed Consistency

  • Value For Money

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