They wasted my time & lost a customer!

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Virgin Broadband www.virginmedia.com
★☆☆☆☆
1.2
From 1027 reviews
14.0% of users recommend this

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Borsk25's review of Virgin Broadband www.virginmedia.com

“They wasted my time and lost a customer!”

★☆☆☆☆

written by Borsk25 on 05/07/2013

Time wasters!!! I have ordered 100MB broadband & XL TV on 25.06.13, and received confirmation that order will be completed on 08.07.13. Nearly two weeks to wait! Well, I started to wait. 10 days after confirmation and 4 days before service due to be provided I received call from customer service call centre. I was advised that I’ll need to wait another 4-6 weeks, before service will be provided! Ridiculous!!! Why can’t they give this info to customers up in front? The wasted my time and lost a customer!

  • Customer Service

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