written by on 13/03/2013
I've been with Titan for nearly 2 years and so far so good. Speed and reliability is excellent. Their support is outstanding and they're extremely fast at replying to support emails. On the rare occasions my connection drops, they have fixed the issue promptly. They also made sure everything was OK when a damaged telephone wire knocked out my connection (I had to deal with BT directly unfortunately, so it took a month to fix), but Titan monitored the issue and made sure my connection was back at full speed and stable.
I've previously used and do not recommend Firefly, who became arrogant & obnoxious with awful speeds and unstable connection, Plusnet, Enta & Vispa due to the unstable connection and poor support.
I sincerely hope Titan keep their feet on the ground and continue to offer this top quality service, which I can highly recommend.
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