Time Talk Reviews - www.timetalk.co.uk

★★☆☆☆
1.9 / 5
26% of users recommend this
  • Reliability

  • Customer Service

  • Speed Consistency

  • Value For Money

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Latest Reviews

★☆☆☆☆

“Disgraceful DO NOT SIGN UP”

Written on: 08/11/2017 by greghough (1 review written)

I am writing a review on behalf of my girlfriend who has had some of the worst experiences with this company! The Wifi she received from this company was below poor and every time she tried to ring this company was put on hold for over 40mins .... I imagine this is their tactic as other reviews all say getting through to them is very hard! When she finally got through she was told that they would swap lines and that they could see our WIFI was poor .... this had no impact what so ever. When she… Read Full Review

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★☆☆☆☆

“Worst, never again”

Written on: 02/11/2017 by panx (1 review written)

I have signed to this company for 2 yrs now and held at ransom. I paid for ADSL line with 8mb + and they only provided 1 meg and also capped the router to ensure 2 mg cap. I attempted a number of time to fix the issue with no success. Finally, asked network expert to review the router setting and found out that it was capped! shocking! I asked them to let me go then they told me that the cancellation fee is going to be £80 in total. What a joke. I am sure this is illegal and they are… Read Full Review

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★☆☆☆☆

“Worst company ever,avoid at all costs”

Written on: 04/09/2017 by Waynew352 (1 review written)

We joined time talk two years ago,worst thing we ever done,internet speed is awful should be getting 30 we get about 5 .in addition we moved last year and they wanted £290 to transfer to new address,or we had to pay the rest of the contract term,£480. Eventually got it down to £90 .they done absolutely nothing no engineer etc.this company is a joke.they extort money from you to leave them.i feel we are stuck with them. avoid at all costs because you'll regret you ever went with them… Read Full Review

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★☆☆☆☆

“TERRIBLE INTERNET SPEED AND BAD CUSTOMER SERVICE”

Written on: 27/08/2017 by MarquesNorth (1 review written)

I HAVE BEEN WITH THIS PROVIDER FOR 3 YEARS AND AM CURRENTLY RECEIVING SPEEDS OF AS LOW AS 0.7.I HAVE REPORTED THIS AND AM CURRENTLY GETTING FOBOFFS.I AM PAYING ABOUT £33 AND WOULD ADVISE ANYBODY NOT TO JOIN… Read Full Review

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★☆☆☆☆

“Worst internet provider ever !!!!”

Written on: 19/07/2017 by Ganleysusan (1 review written)

Would never recommend this company to any1 they are coon artist to like to to charge you a fortune and not give to the service your meant to have. Then after cancelling my contract with them they try and charge your 400 pound. Who in ther right mind would pay for a service they are not receiving. It's ridiculous. Not happy at all… Read Full Review

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★☆☆☆☆

“Don't waste your time or money.”

Written on: 11/07/2017 by AwfulService83 (1 review written)

The worst service from a company I've ever had the displeasure of interacting with. The router turned up and we had very average internet speeds for about three or four months until some work was done and our live was disconnected. We then phoned about five times asking for an engineer and every time we were brushed off or the engineer did not turn up. Then every time we phoned to cancel they said they needed to refer it to a manager who would get back to us who, surprise did not. At this point… Read Full Review

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★☆☆☆☆

“Please report this company”

Written on: 15/05/2017 by KaleyGregory417 (1 review written)

How many customers are this joke of a company going to rip, off please I urge you all who have been mis-sold this rubbish to report to Ofcom so we can stop them doing this to other innocent people. I was mis-sold this service through who I thought was Sky. My landline has never worked, The appy tv box is basically just a kodi box and the broadband is that rubbish you can't stream anything… Read Full Review

Shadwell36's Comment

Written on: 23/05/2017

Having dealt with this company, I would advise you to record all conversations you have with them.

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★☆☆☆☆

“moving house”

Written on: 06/04/2017 by emmaj6502 (1 review written)

i spoke to someone recently about moving house which there is a big amount to pay to move timetalk over, which i cant afford and dont want to be stuck in another 24months contact with them as they arnt the best company i have been with. When i signed up 7 months ago i signed up to 24month contract and i never got made aware if i was to move there would be a large charge and your contract would start again so another 24 months contract or pay over 300quid for a cancellation charge. in my opinion… Read Full Review

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★☆☆☆☆

“home phone not working”

Written on: 02/03/2017 by rachaelphillips87 (1 review written)

I've just had to pay £66 for my bill. Yet my interne service is shocking!! And to top it off I cant make calls from my landline phone! I cant phone Timetalk because my landline isn't working. So what exactly have I just paid for???… Read Full Review

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★★☆☆☆

“unable to get answer machine back on phone after two...”

Written on: 07/12/2016 by Byrne232 (1 review written)

two promises to have answer machine put back on phone.still waiting.difficulty to get thro to call center.maybe shouid have gone else where … Read Full Review

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★☆☆☆☆

“Getting through to the call centre is an absolute...”

Written on: 02/12/2016 by AngelBoone241 (1 review written)

Getting through to the call centre is an absolute NIGHTMARE. ! I wouldn't recommend them to my worst enemy !… Read Full Review

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★☆☆☆☆

“AVOID AVOID AVOID”

Written on: 31/10/2016 by DominikFreeman (1 review written)

Absolute joke of a company. Buyer BEWARE. Have finally received communication from someone regarding being mis sold services after 21 DAYS!!! Their contact us page is a joke, apparently this company never monitor this PLUS they ask you to read and AGREE TO terms and conditions that you cannot access through the link provided. My services were activated on the LAST DAY of my cooling off period leaving no time to cancel once you've realised your mistake. AVOID AVOID AVOID. Will be reported to… Read Full Review

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★☆☆☆☆

“Absolutely rubbish”

Written on: 14/10/2016 by Angelinap182 (1 review written)

I was a fool and signed up, only having rang as I thought was sky TV. I was told the operative is a representative of sky. I have had 2 x boxes and the internet. I can honestly say I have had my pants pulled down and my bottom slapped with the deal the Richard Branson wannabe sold me. The internet is as much as useless, and as a result viewing anything on their system is a pointless exercise. To add insult to injury they are now demanding £221 For me to cancel a contract that is not only… Read Full Review

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★☆☆☆☆

“do not sign up rubbish, just stopped my direct debit...”

Written on: 23/08/2016 by collinmatthews (1 review written)

Time talk are rubbish. have tried to phone them this morning waited 65 mins on hold then told to wait, them service not any more. I have spent all told 2 hrs plus trying to get someone so as to Finnish with them. It took three weeks to get a free post number to send back Abby box, they told me it was like SKY. I am getting legal advice. they took £181 out off me account in march, they did not even contact me. You never get mail from them.I will be glad when i get different supplier. Would not… Read Full Review

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★☆☆☆☆

“Taking the mick on the phone for 1 and a half hours no...”

Written on: 17/08/2016 by AmiraTemple (1 review written)

Taking the mick on the phone for 1 and a half hours no answer. Ivery took the broadband out it took town weeks to come out to me and ever seensure it arrived I've had nowt but problem… Read Full Review

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★☆☆☆☆

“Fuming and disgusted ”

Written on: 14/08/2016 by Kayden131 (1 review written)

My mum of 85 years old was with BT but decided to change to time talk thought it would be cheaper any way her land line went down 7 weeks ago so I got in touch with time talk they said they would send a BT engineer out to fix the problem they have been out twice now and it's still hasn't been fix my mum depends on the phone it's her life line every time I've rang up they keep you waiting a lest an hour on the phone I've talk to several advisers on the phone and still got no response it's… Read Full Review

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★☆☆☆☆

“Plz don't fall for the trap!”

Written on: 09/08/2016 by Rosie8888 (1 review written)

Hi I was on the phone to these people made to believe it was sky, as I browsed the Internet for broadband and phone.I rang a free number. They took money out of my bank! Plz plz don't fall for it!! They are no company at all!'… Read Full Review

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★☆☆☆☆

“Misleading Company ”

Written on: 05/08/2016 by IzabelleBuckley451 (1 review written)

company is very misleading, trying to get in touch with someone is very difficult. Its as if they trick people to sign up and get money off them and never want to hear from them… Read Full Review

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★☆☆☆☆

“awful service”

Written on: 31/07/2016 by White199 (1 review written)

made a mistake of joining this company and since i joined i have been ripped off they have been deducting money from my account for no reason!! above £100 they took out and im trying my best to get it back. Had no services or anything complete mess ever since i joined the company. i advice everyone to report them to shut them down so they stop ripping innocent people off!!!!!!!! this company doesnt sound legit and are so unprofessional how can such a company get away with this in this day and… Read Full Review

Shadwell36's Comment

Written on: 01/08/2016

Don't let them pressurise you into removing this review.

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★☆☆☆☆

“total ripoff”

Written on: 08/07/2016 by tobytob (1 review written)

Try to ring talktalk w After finding number on my phone and give me password bank details that over me good deal but told my fiber opted line can be upgraded I was happy for them take 10pound credit check and 25 for setup and after money gone told me that were timetalk not talktalk ,I said Noway so cancelled the order and rang talktalk only to extend my contract as that are the best provider and timetalk Still email talktalk to cancel my contract that thay were providing my broadband so anther… Read Full Review

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