Huge problems cancelling - sky breach their own T&C,s

Trying to cancel sky is a nightmare. Sky lists four methods to cancel in their terms and conditions. But try to use one of the methods other than a call on their premium rate number, and they don't accept your notice. Instead you get directed to call. Then you are kept on the line for costly phone call at your expense while they try to persuade you not to cancel. Then they agree to cancel as long as you accept that it is several days since you canceled. If you point this out they get stroppy and refuse to cancel your package if you are lucky, or just put the phone down on you. Complain and your complaint is sent back to the cancellation team and you go through this process again.

Check out sky's own forum on their website. You will see what I am reporting here is the experience of a lot of sky customers and not unique to me. I will never return to being a sky customer, despite 10 years uneventful contract with sky. The delaying tactics means sky collect extra months monies from customers fraudulently regularly.