The worst service possible

After many frustrating problems which led me to seek out directors mail addresses.I obtained a questionable services which left a lot to be desired. Then I had a fault on my line, I e-mailed and received no reply, I then skyped to be answered after 18 minutes,whilst half way through the process, cut off. The operator called on the faulty line but was unable to hear me reciting my mobile number, this was due to the line being faulty, which the operator mantained was ok!,she terminated the call. I then rechecked the line as per thier procedure, still faulty. Then skyed again only having to wait 15 minutes this time. I gave my mobile number so if the skype went down she could call me back, she started to do the usual checks and the skype went down, did I get a return call, you guessed it NO.
I will now look for another operator and terminate my contact with primus and look forward to being sued, see you in court and we will see who wins!