Daisy Group - www.daisygroup.com Review

★★★★☆
4.5 / 5
90% of users recommend this
  • Reliability

  • Customer Service

  • Speed Consistency

  • Value For Money

Cpook's review of Daisy Group - www.daisygroup.com

★★★★☆

“I contacted daisy today due to outages in our external...”

Written on: 14/08/2017 by Cpook (1 review written)

I contacted daisy today due to outages in our external phone lines, all requests made were dealt with very politely. I am not the normal point of reference for daisy and had no access to account information but had my questions answered promptly due to the nature of questioning. I have also been assured that our normal phone engineer will receive feedback as to what the issues origin was as we also maintain an issues log on site.

It was suggested to me that I keep the live chat open whilst awaiting feedback as I had requested an estimate of when the work was expected to be finished, but this information wasn't available at the time.

All in all a very helpful service, especially as we were unable to make external calls.

  • Reliability

  • Customer Service

  • Speed Consistency

  • Value For Money

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