written by Koenig361 on 02/12/2016
Took out a contract through an agent, arranged for 6 gig of data,
data exceeded received a bill for £249.00, arranged for a cap to be put in place. So far the cap on data has not worked, each month we receive excessive
invoices. I would advise anyone thinking of having a contract with this company to think twice. Arranging to cancel the contract now, heaven only knows what the penalties will be, but I cannot trust them anymore.
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Daisygroup's Comment
Written on: 02/12/2016
Thank you for your feedback. We are very sorry to hear of the difficulties you have experienced with excess data usage charges. We would like to discuss this matter with you further so that we can investigate and offer you a satisfactory outcome.
We would be grateful if you could please make contact with our Executive Resolutions Team. Contact details are located within the Customer Support section of Daisy's website.
Kind regards,
Daisy Group