written by marc64 on 07/07/2015
I was going to move my broadband provider over to BT . But I have now gone with Virgin media,The reason is they are the worst company I have ever dealt with . There call centre is now in India, so I had to repeat my details 5 times on virtually every question so in the end I was using the phonetic alphabet to get them input my details correctly. I am so dissapointed with BT as I always thought they was a reputable company, (I HAVE BEEN PROVED HOW WRONG) Also they never return your calls to rectify the problem and all they do is blame everyone else for there incompetence.YOUVE BEEN WARNED
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