Don't use BT

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BT Connect Broadband www.btconnect.com
★★☆☆☆
1.7
24.0% of users recommend this
  • Reliability

  • Customer Service

  • Speed Consistency

  • Value For Money

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RichyJC's review of BT Connect Broadband www.btconnect.com

“Don't use BT”

★☆☆☆☆

written by RichyJC on 12/06/2014

DO NOT USE THIS RUBBISH COMPANY!

Internet speed in evening is so slow. Try to call them to sort it loads if times, always rude, always trying to pretend its due to the wireless connection. Their staff are basically blagging it. If it was wireless it would be all the time. It's clearly some form of throttling.

Bottom line is they just say the speed is fine and are only willing to send an engineer out during the day when the problem isn't then.

They are basically getting £30 a month for nothing as I only really want the internet in the evening. Speeds are often 0.3mbs in evening.

Avoid like the plague. I certainly will even be a customer of theirs again. As I wilL have to pay some hefty price to get out of them and get sky back in. As they have point blank refused to cancel the contract.

  • Reliability

  • Customer Service

  • Speed Consistency

  • Value For Money

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