Acanac, www.acanac.ca

Click here if this is your business
★★★☆☆
3.0
67.0% of users recommend this
Click here if this is your business
  • Reliability

  • Customer Service

  • Speed Consistency

  • Value For Money

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Latest Reviews

“Very bad experience”

★☆☆☆☆

written by on 28/06/2012

I tryied to switch to Acanac to save some money, which was a big moistake. They charged the card in one hour and after 16 day they didn's provide Internet connection (5 days to ship model, two days for shipping, 9 days waiting for connection). I connected voip phone using my phone Internet connection, but quality was very low (lots of interruptions). You can notice this even when you call them. Very bad Customer Service to.

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“Acanac is a good service and I an happy with it. Easy...”

★★★★☆

written by on 04/02/2009

Acanac is a good service and I an happy with it. Easy to set up, excellent value, I like only one payment per year, however it seems that the speed is a little slower for me - now 2.5mbs it use to be 4.1mbs

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“Acanac offers DSL for $18.95 x 12 months if you pay up...”

★★★★☆

written by J o e on 11/03/2008

Acanac offers DSL for $18.95 x 12 months if you pay up from for the first year, then I think it is $33.95 thereafter. I also paid the dry loop fee of $8 per month for a year in advance for a total of $26.95 (all taxes in) per month - ~$20 cheaper than I was paying for Rogers.

I like the fact that Acanac is up front and open with their customers, I first heard about them as they often advertise on RedFlagDeals.com and a couple of the guys from the company answer any inquiries and even assist people who have run into problems with the service in the sponsored threads. They also have a forum on the company website. Seems they've had some problems in the past, but a lot of people seem happy with them so I thought I would give them a shot - they do offer a money back satisfaction guarantee. They offer free trials if you ask so you have nothing to lose by trying them out.

I signed up with Acanac on their website and received an e-mail containing my DSL login and password the next day and I was able to log in right away. I've had the service for almost a month and my connection has never disconnected so it appears the everything is stable so far. My torrent speeds are great and the speed tests I've done here and there seem consistent.

So far I am completely happy with Acanac, I wouldn't mind trying their VoIP service which is only about $10 a month.

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