8 hour wait for a tow

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Chrysler Roadside Assistance
★☆☆☆☆
1.2
6.0% of users recommend this
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Tejana219's review of Chrysler Roadside Assistance

“8 hour wait for a tow ”

★☆☆☆☆

written by Tejana219 on 22/12/2021

Was supposed to be 85 minutes, well it turned into 8 hours!Beyond frustrated, the crappiest customer service available, heck makes me not want to buy a Chrysler again. A dozen phone calls with some really dumb agents not knowing much at all. A couple of them hung up on me or we were cut-off and they didn't bother to call back, amazing! My car stalled at an Auto parts store and they were closing by the time they showed up. Heck I was scared to leave my car to get vandalized. Terrible service, Terrible personnel. 0 stars earned!

  • Speed of response

  • Customer service

  • Value For Money

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