Lasted 6 year.

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Saundersez417's review of Intergas Boilers

★★★☆☆

“Lasted 6 year.”

Written on: 03/03/2017 by Saundersez417 (1 review written)

Intergas Compact HRE 30 SB. The boiler started cutting out on a daily basis and when the engineer called to fix it, he found that plastic holiding tray at the bottom was extremely fragile and brittle. You could break it by just touching it lightly and it fractured before and on removal into several pieces. It was obviously suffering from some sort of plastic deterioration. Can't say because I am not familiar with these things. The company refuses to acknowledge that there is a fault with this component giving the age old get out clause 'We've never heard of it happening before'. So if you have heard of a similar problem or it happens to you please can you respond to this post.

We thought it best to buy a new boiler.

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Devonheatengineer's Comment

Written on: 21/09/2017

Bit of a shame to buy an entire new boiler for want of a plastic tray. Sounds like heat damage due to inadequate maintenance to me.

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