written by on 20/01/2013
This boiler , the Ideal Isar, was recommended and installed by by British Gas. My husband and I were pensioners when we signed up for the credit agreement. If We had only been told that it would cost us over twice the £6000 installation charges we would never have signed on the dotted line. My husband died in December 2010 and we had already paid out £6000+ with another 5 years to go.After a further year of struggling the debt got out of my control and for several months I received letters threatening court action, etc, from the designated credit company. In the end my daughter paid off an agreed settlement figure of over £1000.Prior to that she had taken out a Homecare cover for my boiler because of the amount of times it had gone wrong.My previous Homecare cover I had to cancel after my husbands death since I could not afford it. Today I have freezing cold weather and inches of snow, and a dead boiler once again. British gas are indirectly responsible I feel and should be culpable.
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