Rude & Arrogant Owners

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Buxton50's review of Acorn Bank Boarding Kennels, Norwich, Norfolk

“Rude and Arrogant Owners”

★☆☆☆☆

written by Buxton50 on 16/10/2023

We've used Acorn Bank for years dispite our dog usually needing a bath when we get him home.
Went to collect our dog on Sunday morning after getting home late the previous night and arrived a few minutes after 10am. They wanted payment for an extra night as I was late. Explained that I had trouble getting cash for payment (they don't have a card machine). The owner  immediately became very rude and unecessarily abusive because I queried this.
Seems to me they are more than happy to take your money, but show no respect for regular customers.
We will certainly not recommend the kennels and will never use them again.

  • Norfolk

    County

  • Kennels

    Type of Accomodation

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