No curtains supplied!

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Smkinsey's review of Online Curtain Fabrics www.onlinecurtainfabrics.com

“No curtains supplied!”

★☆☆☆☆

written by Smkinsey on 20/12/2012

I placed an order over the phone and was assured I would recieve curtains by christmas. Day of delivery no curtains came so I phoned and was told I would get call first thing. Next day ( another day off work) no call. I rang only to be told they didn't have my measurements so no order had been processed and they had not been able to contact me as there was no answer at home. I have an answer phone which I receive messages daily. What annoyed me so much was lying about contacting me and not admitting messing up my order, when i challenged he had lost my details he denied it but he had given me a price and took my credit card details and a delivery date! No apology or even offering to do something, I hung up in the end as they are clearly incompetent and don't care about their customers. I have never had such poor customer service.

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