Pulled out all the stops to help

4.2 / 5
84% of users recommend this
  • Value For Money

nmUrquhart357's review of Wheelies Direct Bike Replacement - www.bikereplacement.co.uk


“Pulled out all the stops to help”

Written on: 11/08/2017 by nmUrquhart357 (1 review written)

My carbon road bike was damaged beyond repair. Called my insurers on Monday morning, had a call from Wheelies within 45 minutes. On the Friday they had a replacement lined up. I was worried as I was due to go away the following Thursday but the two guys who helped were fantastic. The first was on hand to get the collection of the old bike sorted and new one built and ready for dispatch. When the collection courier let them down, the second sorted a workaround so that I've got my bike ready for holiday! 8 working days from call to delivery, thanks Wheelies! I'm sure there are some worse stories out there from the reviews, but my experience was nothing but positive! Thanks guys!

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