The Mattress Factory Reviews - www.mattress-factory.co.uk

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★★★★☆
4 / 5
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Latest Reviews

★☆☆☆☆

“Mattress Never Arrived and No Contact”

Written on: 28/03/2017 by 66Humphries (1 review written)

I bought a mattress for my baby. But I never got it. On the website there is a description delivery 3-6 days with dhl. Usually you could truck your order on dhl, but I didn`t received a track number, and I couldn`t found in the order details. On their website shows the item has been delivered. LOLOLOL They have a contact number with 0845 so you have to pay if you like to speak with them. But you can`t becausse they didn`t pick up the phone only answear machine what is staright charge… Read Full Review

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★☆☆☆☆

“£70 delivery”

Written on: 18/02/2016 by 301Reid (1 review written)

Mattress cost £18, delivery £69. Cut out the middle man- they said. They are the middle man… Read Full Review

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★★★★★

“Excellent service, matress arrived next day, very...”

Written on: 06/11/2015 by June17 (1 review written)

Excellent service, matress arrived next day, very happy with my purchase, would definitely use this company again… Read Full Review

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★★★★★

“Excellent service and quality products”

Written on: 03/05/2013 by krhj (1 review written)

I have been using the Mattress Factory for a few years - I have bought a foam mattress for a campervan, 2 siingles and most recently a cot mattress. All products have been great quality, and I am looking forward to when I need a new mattress and get to shop there for me! The staff are friendly and very helpful. All in all great service!… Read Full Review

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★★★★★

“Service was great, very happy”

Written on: 29/05/2012 by zwood238 (1 review written)

I ordered a mattress in February, received an email the next day asking when delivery would be suitable for us. We agreed delivery on 27th Feb, we received a phone call in the afternoon to advise they could not meet the agreed delivery which was a bit disappointing but the transport manager delivered the mattress himself instead! The service we received was great and if i know anyone who is looking for a mattress I would recommend this company… Read Full Review

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★★★★★

“Excellent service and quality goods!”

Written on: 25/05/2012

I was a little wary ordering online especially as it was a mattress for our newborn baby's cot. I found the prices to be very reasonable in comparison to other suppliers and the quality to be above standard. I placed the order in the morning and by 2pm the mattress was delivered as they were in the area. I would Definately recommend this company to all my friends and family. The service, delivery and quality was excellent and I look forward to using them again… Read Full Review

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★★★★★

“Great in every way.”

Written on: 23/05/2012

Great price and great service, I was looking for the catch at first, But it turned out Just like it said (Perfect) and delivery was really quick too. Thank You. I would recommend highly… Read Full Review

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★★★★★

“Lovely mattress, comfy and a good price!”

Written on: 03/05/2012 by willofiron (1 review written)

My wife is having our second child and struggling to sleep properly. We decided it might be down to our mattress - turns out it was far older than we thought, around 10 years! We found a king size pocket sprung mattress at the Mattress Factory website and it seemed to be a good price, have lots of pocket springs (the springs on our mattress were almost coming through the cover!) and they could deliver when it suited us. I ordered and arranged delivery for the next day. I later found out that I… Read Full Review

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