Chronic back pain with Tempur mattress

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Tempur Mattress
★★☆☆☆
2.3
35.0% of users recommend this

Duckling200's review of Tempur Mattress

“Chronic back pain with Tempur mattress”

★☆☆☆☆

written by Duckling200 on 23/05/2016

Having purchased a Tempur original memory foam super kingsize mattress from John Lewis in Nov 2015, my partner and I both suffer from chronic back pain. Neither retailer nor manufacturer are willing to replace the product as the 90-day trial period expired. Very surprised to have been so tricked by the misrepresented blurb from Tempur. Despite having tried out in store, the mattress fails to meet expectations and is causing long term health problems. An expensive and thoroughly regrettable purchase

  • Memory Foam Mattress

    Product Type

  • Value For Money

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Xena33's Response to Duckling200's Review

Written on: 29/05/2016

I have the Tempur Sensation Deluxe 27, I've had it for just over a year now and have the worst back pain imaginable. I already had a back issue but now it is so bad I am constantly in pain in the mornings when I wake up and my partner who didn't have a back issue now does after sleeping on this mattress. I highly recommend that people think seriously before buying one of these.

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Tempuruk's Response to Duckling200's Review

Written on: 17/06/2016

We are sorry to read your comments and that you are not happy with your mattress. We believe that Tempur products provide the best nights sleep and we would ask that you contact our customer services again by email or call us so that we can offer assistance. Please state that you are contacting with regard to “The Review Centre” and provide your user name that you use on The Review Centre so we can match you to the comments you made here.

Thousands of people around the world sleep on Tempur mattresses and pillows and Tempur consistently scores highly in customer satisfaction and sleep surveys.  Extensive clinical trials have also demonstrated its benefits.

We hope we can help you solve your issues and check that you have the right set up on your bed to ensure you get the best out of your Tempur mattress.

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