Broken promises & terrible service

Loaf www.loaf.com
★☆☆☆☆
1.3
From 61 reviews
5.0% of users recommend this

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Eric203's review of Loaf www.loaf.com

“Broken promises and terrible service”

★☆☆☆☆

written by Eric203 on 18/12/2016

Bought a new bed in November, so we'd have it well before Christmas - even called them at time of order to check it was in stock, rather than risk just a web purchase.

Two weeks later, still no contact from Loaf, so tried (and failed) to get a hold of them on the phone. Only after I posted on their facebook page did they contact me ... 3 days later ... to offer a delivery date in January.

Appalling - they didn't even try and resolve it. Facebook shows a whole load of people in the same boat as me, with broken promises and Loaf doing nothing about it.

Do not deal with this company - go to John Lewis or something

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