Most expensive mistake I ever made

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★★☆☆☆
1.8
23.0% of users recommend this

Romero106's review of Craftmatic Adjustable Bed

“Most expensive mistake I ever made”

★☆☆☆☆

written by Romero106 on 21/08/2015

What ever you do, DO NOT BUY A BED FROM THIS COMPANY!!!! You will be as sorry as I am. I got "sucked" into buying one and surely regret it. Craftmatic has terrible business practices. I think I will contact the attorney general here in Indiana to report them. When I talked to the salesman, Man in Florida, I told him I had had fusion surgery just 6 months ago. He said he had had two of the same surgeries....knew what I was going thru and this bed was the answer. I ordered it and was told that delivery would call me thirty minutes before arriving. They did not. I had fallen asleep and was not totally dressed when I woke up with a big black man standing in my living room hollering for me. He did not knock or ring the doorbell, just walked in. Needless to say I was furious. I wish I had told him to take the bed back where he got it right then but I didn't. The contract states that the delivery people are supposed to take out the old bed and put it where you want it. That man told me I had to get the old bed out. I am a 76 year old veterans widow with no family. I told him no he was going to move it. The headboard was fastened with screws so he informed me that he had no tools to do that and again I would have to get it out. Asked him why a company would send them out with no tools...he said they had a tool box but did not think they would need it on Saturday. I couldn't figure out what the day of the week had to do with carrying tools. They finally got the headboard off then let it fall on the metal frame. The headboard got a chunk of wood chopped out of it but they did not tell me. Finally they were carrying the Craftmatic bed in the house. They dropped the bed coming up two small wide steps. The bed hurts my back so called to return it. They will not come pick it up nor will this man return my calls. In case you want to
buy an adjustable bed..........go to a reputable company............Craftmatic is in England.........I did not know this........

  • Adjustable Bed

    Product Type

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