VERY POOR CUSTOMER CARE

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The White Company www.thewhitecompany.com
★☆☆☆☆
1.5
12.0% of users recommend this

JazmineParrish1977's review of The White Company www.thewhitecompany.com

“VERY POOR CUSTOMER CARE”

★★☆☆☆

written by JazmineParrish1977 on 09/10/2015

I purchased two sets of towels through the White Company. Though the towels were very thick and absorbent, they shrank far more than normal, forcing us to purchase the bath sheets which are now normal towel size! The hems on the four face clothes came out. After waiting several weeks for a response from their Customer Care staff, I repaired the hems. Now they tell me they cannot help me.

The hem of a machine washable dress also came out after washing. No response to that issue!

  • The White Company

    Brand or Store

  • towels, dress

    Material

  • Value For Money

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