False Advertising - order not fulfilled but money taken

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E4Emporium www.e4emporium.co.uk
★★★☆☆
3.3
From 6 reviews
50.0% of users recommend this

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Guest's review of E4Emporium www.e4emporium.co.uk

“False Advertising - order not fulfilled but money taken”

★☆☆☆☆

written by on 22/01/2017

I purchased a large duvet -15 TOG, and 4 pillows from E4Emporium via LivingSocial.
The voucher stated delivery in 5 days of purchase. After 7 days and no product, I contacted the company directly and customer service looked into my order and got back to me a few days later a stated I would receive my order in 5 days. Another 7 days passed and still no goods. I contacted the company again but received no response. I have filed a complaint with Trading Standards. Company director/principal stock holder -

I should have done more research before buying anything from LivingSocial which is now suspect and should not be considered trustworthy.

  • Duvet/pilllows

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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Dottom11's Comment

Written on: 31/01/2017

After multiple emails and contacting LivingSocial, the items were delivered.

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Dottom11's Comment

Written on: 31/01/2017

After multiple emails and contacting LivingSocial, the items were delivered.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Dottom11's Comment

Written on: 31/01/2017

After multiple emails and contacting LivingSocial, the items were delivered.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
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