If you are looking for good service, avoid this bank.

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Lloyds TSB
★★☆☆☆
1.5
From 267 reviews
16.0% of users recommend this

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  • Customer Service

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Stella227's review of Lloyds TSB

“If you are looking for good service, avoid this bank. ”

★☆☆☆☆

written by Stella227 on 09/01/2019

Having problems accessing my online account, I rang TSB customer helpline on 18 December 2018, and spoke to a lady, who unable to help me said she would pass my enquiry over to the technical department, who would contact me regarding my issue. As 22 days have now passed, and I have heard nothing, I'm guessing I was just an inconvenience to be got rid of. I have since managed to sort out the problem myself. If you are someone looking for a Bank offering good customer support, then I would strongly suggest you do not pick TSB.

  • Ease of Use

  • Customer Service

  • Value For Money

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