Bad customer service

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HSBC Bank
★★☆☆☆
1.6
From 196 reviews
18.0% of users recommend this

  • Ease of Use

  • Customer Service

  • Value For Money

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310Fitch's review of HSBC Bank

“Bad customer service ”

★☆☆☆☆

written by 310Fitch on 15/05/2017

HSBC have too many passwords (which you constantly forget. Their app is confusing and not user friendly. Appointments with staff are inefficient. Trying to call and speak to someone on the phone is lengthy and does not always solve the problem at hand. I've now moved to Metro bank, who I highly recommend.

  • Ease of Use

  • Customer Service

  • Value For Money

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