Why I am leaving coop

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Co-operative Bank
★★☆☆☆
1.9
From 248 reviews
23.0% of users recommend this

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314Kirkpatrick's review of Co-operative Bank

“Why I am leaving coop”

★★☆☆☆

written by 314Kirkpatrick on 02/04/2022

Having moved abroad during corona , I naively believed that I could do my banking online. What kind of system is it ,that after making you log in 3 times ( account/ again for statement/ again to "confirm transfer) enter multiple security codes , one time passwords etc etc to prove your identity, then refuses to follow the instructions on the grounds of protecting the customer from fraud. Do they think we are so dumb that we log in to internet banking because we're interested in the coops position on Ukraine? All this pseudo right on drivel is not what is required from a bank. its simple: shift MY money when I give the instruction to do so and do it promptly and correctly . Banking with the coop online is a waste of time full stop

  • Ease of Use

  • Customer Service

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