worst customer service ever

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Lloyds Bank - www.lloydsbank.com
★★☆☆☆
1.6
From 32 reviews
13.0% of users recommend this

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aarontemple's review of Lloyds Bank - www.lloydsbank.com

“worst customer service ever”

★☆☆☆☆

written by aarontemple on 25/09/2015

i requested to speak a to a manager 7 times never got anywhere wen i eventually spoke to manager o was shouted at i tried to explain my query was not listened to i requested to speak to someone doffrent she advised she was the highest manager there i wanted to speak to doffrent manager in that department was told no i said i dodnt want to speak to any other department she then palced me on hold for 20 minutes transfered me to customer service where i had to go through everything again this is worst experence with this bank and once my issues resolved i will no longer be a customer. i then advised as i have made numerious call i want the cost of the call covered this was agreed i advised length of time and the cost im charged he has only goven me 25% of the cost which in my eyes is wrong as i this was numerious call after been hung up on numerious times

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