written by mcmatt on 09/04/2013
I joined First Direct a few years ago, with the offer of £100 free to join, and another £100 if I left within a year.
I never bothered to collect the second £100, as they have provided consistently excellent service.
The main benefit - when you call up to discuss your account, you get straight through to a human being with a brain. No computerised menus or moronic scripts - and so far they have fixed issues quickly and fairly.
Thoroughly recommended.
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