Excellent professional services

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Polly2401's review of Oz Cruising - www.ozcruising.com.au

★★★★★

“Excellent professional services”

Written on: 07/10/2015 by Polly2401 (1 review written)

We had used Ozcruising twice before and normally it was hubby doing the booking. Four weeks ago, I decided to contact Ozcruising to book a PNG cruise through email. The email was answered almost straight away and I did all the booking with our future cruise deposit too. I had more questions re the visa to PNG and they were answered straight away through email. I was very impressed with their prompt services. Their website is easy to understand and no surcharges for credit cards. On Sunday I read in the newspapers that the prices for our cruises had gone down by $388 with an additional $100 OBC. I emailed the consultant (not sure if we are allowed to mention name, Her name starts with J) requesting her to reduce the prices too. I don't expect her to reply so quickly. Mind you that day was Sunday. She replied me almost straightaway again and cancel my original booking and rebook our cruises at a reduced rate. How good it is? I already logged in my personalizer and everything was right. Furthermore, if we go to Ozcruising and go to My Account, all the on board credits are there and the balance due date etc. I would highly recommend Ozcruising to anybody who wants a cheaper fares than other travel agency as their prices are normally cheaper, their website is easy to navigate, the consultants are nice and pleasant and you can log in to your account to check your balance etc. Thanks, Ozcruising for doing such a good job

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