Panda's Lousy Business Practices

Click here if this is your business
★★☆☆☆
2 / 5
From 1 review
0% of users recommend this
Click here if this is your business
  • Quality

  • Value For Money

Guest's review of F-Secure Internet Security 2006

★★☆☆☆

“Panda's Lousy Business Practices”

Written on: 27/10/2012

I subscribed to Panda Internet Security for a number of years. It did its job until it did not. A virus entered my PC system seemingly out of nowhere last week. The virus masqueraded as a hard drive failure. When I took the PC to a repair tech, he told me that the problem stemmed from a virus and that it could be removed. He also recommended installation of new security software, which I ageed to do. Following that I contacted Panda to request a rebate on the unused portion of my subscription, which is about 18 months- a small treasure. Panda did not return my phone calls, and when I finally reached them by email they told me that the company policy does not allow refunds beyond 7 days of installation. Case closed. My fault for not reading the fine print. Well, they know how to legally cover themselves! I strongly advise not doing business with this company, which likes to keep unearned funds without regard to fairness to the customer.

  • Quality

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0