Low paid over worked staff

I fly from Birmingham regularly with my job. Some of the checking in and security staff now seem to recognise me and my name. Over the last few years I have noticed a lot of investment at the airport but all investment comes at a cost. The staffing levels have gone down, the ques longer and so are the staff faces. When asking why this is I have got to the bottom of it over the last 3 or 4 months. No pay rise in the last 3 years. Having to work up to 6 hours before being let off for breaks. Having their staff car park taken off them so they can rent it out to local businesses. Ever changing shift patterns. Bully tactics to get them to leave with no new staff to replace them. My job is to do with basic human rights and I feel sorry for these guys n girls. So yes the airport is doing well for itself. Looks and feels clean. But at a cost. So please don't moan at the staff for delays. Moan at the person responsible for your delay. Mr Paul Kehoe who's details you will find on their web site.