OK service BUT

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Birmingham International Airport
★★☆☆☆
2.4
35.0% of users recommend this
  • Customer service

  • Overall cleanliness

  • Value For Money

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Brayden157's review of Birmingham International Airport

“OK service BUT”

★★☆☆☆

written by Brayden157 on 09/07/2018

Recently travelled from Birmingham Airport to Faro; it was our first experience at Birmingham airport. Overall everything thing was good compared with Luton or Stanstead queues and transfer from carparks to the terminal. However, totally disappointment that in in Birmingham Airport there is no drinking water stations for customers to refill drinking water. Society is aware of the security implications of not taking liquids through airport security checks and those checks are fully supported but there is no reason why one cannot take an empty water bottles through to be refilled on the other side. In addition to this I was unable to see clear areas for recycling (The waste management policy states ' minimise waste and recycle where possible' ) In todays world for recycling incentives and our awareness of the environmental implication for plastic pollution, why are customers being encouraged to throw away drink bottles and purchase plastic bottles for drinking water? Outlets charged approx. £3.00 for a bottle of water! What a total rip off. talk about getting people in a holding pen for two hours and exploiting your captive audience. why isn't the airport encouraging recycling and providing water filling stations? Not everyone wants to drink alcohol in the an airport!

  • July2018

    Date of use (month/year)

  • Average

    Transport links

  • Average

    Range of shops

  • Poor

    Eating facilities

  • Customer service

  • Overall cleanliness

  • Value For Money

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