Just a Trick on You!

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★★☆☆☆
1.9
From 13 reviews
15.0% of users recommend this

  • Punctuality

  • Easy to find

  • Comfort of journey

  • Customer Service

  • Value For Money

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Jaidynp500's review of Viator Airport Transfer - www.viator.com

“Just a Trick on You!”

★☆☆☆☆

written by Jaidynp500 on 02/06/2015

We booked shuttle from Tampa cruise port to the airport. The local company that was connected with Viator was SuperShuttle. SuperShuttle would not honor our paid vouchure that we had in hand. They claimed that we were not on their list. They offered to take us for additional payment in cash. We called Viator, they verified we had paid for their services, they spoke to the SuperShuttle rep on site, and as we ended our conversation the Viator rep said, "Good luck." Well, not "good luck" didn't come our way. We were told the next shuttle was just about there and that they would take us to the airport. There was quite a delay and then we were told that that shuttle wasn't going to the airport. This happened more than once. We ended up having to pay another service to transport us to the airport. Save your money, save the headaches, don't use Viator!!!

  • Tampa

    Airport

  • Punctuality

  • Easy to find

  • Mini-Bus

    Type of vehicle

  • Customer Service

  • Value For Money

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