Very Poor Service - do not use this company

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  • Punctuality

  • Easy to find

  • Comfort of journey

  • Customer Service

  • Value For Money

Jacksonjt4's review of Viajes Urbis - www.viajesurbis.com

★☆☆☆☆

“Very Poor Service - do not use this company”

Written on: 01/10/2017 by Jacksonjt4 (1 review written)

We booked a return transfer from Malaga airport to our hotel. We were picked up at the airport and transferred to our hotel. However we received a text saying that our return pick up to the airport would be from a hotel 25 minutes away rather than from our hotel. I wanted to cancel the return but was not allowed. If I book a return transfer to a hotel, I expect to be picked up from my hotel and transferred back to the airport, not from a hotel 25 minutes away. Very poor service. Do not use this company. I have never had this problem with any other transfer company I have used in the past.

  • Malaga

    Airport

  • Punctuality

  • Easy to find

  • Mini-Bus

    Type of vehicle

  • Comfort of journey

  • Customer Service

  • Value For Money

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