Onward Travel Solutions Ltd Reviews - www.airporttaxis-uk.co.uk

★★★☆☆
2.9 / 5
49% of users recommend this
  • Punctuality

  • Easy to find

  • Comfort of journey

  • Customer Service

  • Value For Money

Media Gallery for Onward Travel Solutions Ltd www.airporttaxis-uk.co.uk

Onward Travel Solutions Ltd www.airporttaxis-uk.co.uk
Onward Travel Solutions Ltd www.airporttaxis-uk.co.uk

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Latest Reviews

★★★★★

“Fantastic ride”

Written on: 17/02/2018 by Mmail (1 review written)

This was a very good ride: the car came right on time, it was clean and comfortable. The driver was calm and friendly, he didn’t ask many questions and just got to the driving. I would definitely recommend these services to a friend… Read Full Review

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★★★☆☆

“The drivers can be bit better in greeting customers...”

Written on: 11/02/2018 by Moody136 (1 review written)

The drivers can be bit better in greeting customers with short statements and being fresh rather than sleepy and yawning away… Read Full Review

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★★☆☆☆

“Apparently Gatwick is getting further away”

Written on: 10/02/2018 by Nottheo (2 reviews written)

Was quite disappointed recently after my trip to Gatwick was 30% higher barely the previous month. I had previously benchmarked and found that OTS was comparable so didn’t bother to phone around again when I made the exact same journey. When I phoned to ask why they had no answer. I was twice promised a call back me back which I did not get. Very disappointed at this completely unprofessional way to treat a regular customer! Previously, I have made allowances when I failed to get a meet and… Read Full Review

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★★★★★

“Great Service!!”

Written on: 04/02/2018 by davidrobertson (1 review written)

Started using OTS around 6 months ago and use every time I'm in London. Great service and very helpful drivers. I like that I can pay in advance and know exactly how much it is going to cost. I travle to London most months and it's greatbto have a reliable service that I can book on line prior to my visits… Read Full Review

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★☆☆☆☆

“Third world country service”

Written on: 01/02/2018 by Trevon221 (1 review written)

How is this business still going? Appalling from start to finish. Would never use this service again. Laughable. Disgusting. Lost for words at how bad it was Main disappointment is that I cannot give zero stars… Read Full Review

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★☆☆☆☆

“Left us dumped on the M11 after a long flight NEVER USE”

Written on: 26/01/2018 by Petale (1 review written)

Disgusting company Never use Left us stranded late at night with no way to get home We paid up front but did not get us home!!! So disgusting NO customer service AVOID AT ALL COSTS… Read Full Review

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★★★★★

“Very Good Service”

Written on: 19/01/2018 by kkCobb113 (1 review written)

I was picked up at my hotel as scheduled and had a pleasant ride to the airport. Driver avoided peak hour traffic by driving around congested areas… Read Full Review

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★★★★★

“friendly, reliable, helpful”

Written on: 12/01/2018 by Whiteplanes (1 review written)

We had a couple of journeys with you and everything is always just fine. Friendy drivers, always in time. The staff is competent and helpful - even changing a booked journey short term to another date was no problem at all - without any extra costs !! We really appreciate it. Thank you very much ! Looking foreward to our next journey with you ! Thom… Read Full Review

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★★★★★

“good services and will use it again and recommend it.”

Written on: 08/01/2018 by Stanleyry1969 (1 review written)

good services and will use it again and recommend it… Read Full Review

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★★★★★

“I've been consistently happy with your service - thanks!”

Written on: 07/01/2018 by Caseyz63 (1 review written)

I've been consistently happy with your service - thanks!… Read Full Review

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★★★★★

“Excellent service.”

Written on: 04/01/2018 by Kingxw1966 (1 review written)

The booking process is very efficient and fairly priced. The driver was extremely pleasant, punctual and safe in what transpired to be very difficult winter conditions with heavy snow over 60 miles of upland roads in the Scottish Borders. We arrived at the airport on time for our flight, extremely satisfied with the service … Read Full Review

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★★★★★

“Jolly Christmas drive”

Written on: 02/01/2018 by cguillaume (1 review written)

The driver was a little bit early, which I like! He was very chatty but not overly familiar and made a drive in the drizzle fun. I have used this service several times now and have always found the drivers to be punctual and are great at keeping you informed of where they are before pick up… Read Full Review

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★★★★★

“Perfect timing, helpful driver”

Written on: 22/12/2017 by PierceBatchelor1990 (1 review written)

Perfect timing, helpful driver… Read Full Review

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★☆☆☆☆

“driver was late without reason”

Written on: 15/12/2017 by gaj90 (1 review written)

driver nearly 30mins late to pick me up from my place without sufficient reason. That early in the morning, 6am, there was not that much traffic for him to be late. I even asked the driver whether he was late because of the traffic and he said no there was no traffic on the way to pick me up. This just indicates laziness and poor customer service to me. I had two different customer service agents in contact with me during the time I was waiting as I called them up inquiring about the location… Read Full Review

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★★☆☆☆

“Only 2 seat belts would work. ”

Written on: 14/12/2017 by Ross140 (1 review written)

Only 2 seat belts would work… Read Full Review

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★★★★★

“Extremely reliable airport transfer”

Written on: 13/12/2017 by Maurer428 (1 review written)

I have been using these services for the last three years and I will continue. The booking system is easy to use and teh drivers were always on time greeting me with a sign at the exit. They were always polite and helpful reaching my destination quite promptly… Read Full Review

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★★★★☆

“Efficient service”

Written on: 12/12/2017 by Luzb359 (1 review written)

Would recommend this service - easy to book online, pay and pick-up taxi was ready and waiting for us… Read Full Review

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★★★★★

“Excellent Airport Service from Edinburgh Airport”

Written on: 10/12/2017 by Adisonh182 (1 review written)

Excellent pick-up service from the Edinburgh Airport towards Dundee. Taxi driver was on time, punctual, friendly, helpfull and a safe chauffeur. The car was very confortable. Also the return trip was with the same chauffeur, which was very nice. I can certainly recommend this service to anyone. OTS uses professional drivers. Certainly value for money… Read Full Review

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★★★★★

“Does what it says ...”

Written on: 09/12/2017

Absolutely no complaints. Driver was where he said, when he said - and got me home safely and in a comfortable timely fashion… Read Full Review

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★★☆☆☆

“Onward travel bristol”

Written on: 09/12/2017 by AmirHanley179 (1 review written)

Initially bookings went well, perfect arrival times and decent cars BUT Our last 3 bookings they have let me down, unable to to complete both out and return journeys, todays is the last straw as we are finding it difficult to find taxis so close to Christmas and new year, such a short time miss yo find transport… Read Full Review

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