Need a lot of patience & strong nerves

Holiday Taxis - www.holidaytaxis.com
★★★★☆
3.9
76.0% of users recommend this
  • Punctuality

  • Easy to find

  • Comfort of journey

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HallieFrazier139's review of Holiday Taxis - www.holidaytaxis.com

“Need a lot of patience and strong nerves”

★★☆☆☆

written by HallieFrazier139 on 22/06/2018

Airport to hotel shuttle was OK, but return from hotel to airport was not. We were given a pick-up time of 1 p.m. from our hotel and told to be ready 15 minutes before then. I made my first phone call to the local supplier at 1.10 to say that the shuttle hadn't arrived, to be told that it would be there in 5-10 minutes. I made my second call at 1.20 to be told the same thing again, and my third call at 1.35 to be told the same again, by which time I'd already asked the hotel reception to book me a private taxi for fear that I might miss my flight. While they were on the phone a "replacement" cab arrived from the local supplier at 1.40 to take us and one other passenger (who was still to be collected from another hotel) to the airport, the main shuttle apparently "stuck somewhere". In all, we waited 55 minutes in hot temperatures for our transport to arrive. The attitude of the local supplier on the phone ranged from disinterested to surly, although the replacement driver was helpful and pleasant.

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