Would be nicer to get away quicker

Holiday Taxis - www.holidaytaxis.com
★★★★☆
3.9
From 7036 reviews
76.0% of users recommend this

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zlDowling104's review of Holiday Taxis - www.holidaytaxis.com

“Would be nicer to get away quicker ”

★★★☆☆

written by zlDowling104 on 26/04/2018

When we arrived in barcelona finding the transfer desk was very straight forward using the instructions on the voucher emailed to us. Our only downfall was yes we knew we booked a shuttle and would have stop overs but firstly we had to wait just over and hour after going to the location of the transfer desk sent us to for the bus and then the bus had a ridiculous amount of drop offs to do before finally arriving at our hotel almost 4 hours later after arriving in bcn which in that time i could have flown to some where else. I also think the location in bcn where the buses pick you up from needs better signage so customers are confident they are standing in the correct place especially if you are going to be waiting for so long! It would be nice to know in advanced roughly how many stop offs are being made before yours.

  • Barcelona

    Airport

  • Punctuality

  • Easy to find

  • Coach

    Type of vehicle

  • Comfort of journey

  • Customer Service

  • Value For Money

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Holidaytaxis's Comment

Written on: 26/04/2018

Dear Customer,

Thank you for taking the time to provide us with your comments on your recent Holiday Taxis transfer, we are always highly grateful to hear from our customers.
I am delighted to hear that you found that the service which you received was of a high quality, and will be sure to make note of your comments and recommendations for further improvement and pass these on to the relevant department for review.

We very much hope you enjoyed your time away, and to have you travel with us again in the future.

Best wishes,

Ellie

Customer Services

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