Only a fool would want to use this airport. No longer customer friendly. Roads on route to airport closed and extremely poor signage from thereon .....alternative route leads you over a toll bridge. Initial expense £3. Due to unclear signage - delays in arrival at the airport-then arriving within view of terminal buildings only but not picking up signage to get to the actual entry point to the airport. To add insult to injury, after 2 re routes later, we find out today that we have a £60 fine to pay for a 9 second stop on a side road leading to the free 20 minute drop off zone, which actually is over a 5 minute walk from the terminal building, to allow me to get to the arrivals hall to catch the arrival of my son. We were on the way to the correct parking area and used the correct parking area but it appears there’s a no stopping zone even on entry to drop off car parks. The management of this airport have total disrespect for their customers and therefore my family have decided we will NEVER use this airport again and I would ask others to vote with their feet and make the decision to also not use. There’s lots on line concerning others who have been dealt with in the same way - Despicable attitude! Shame on you Liverpool John Lennon airport!

Went to pick daughter up,no signs saying there was a charge,drove into parking area parked up and walked over to help back with luggage, when driving off sign with charges on,£4 for 15 minutes,which took a long time because cars in lane had no money and left their cars at the barriers could not get through to anyone on the intercom,so everyone behind was stuck absolutely ridiculous and discusting that you get charged £4 for 15 mins parking ripoff Liverpool should be ashamed .......

Fly with easyJet twice a year. Long walk from easyjet area to immigration, made worse when it's raining. Two flights arrived at the same time, gents closed in luggage claim area. Not good.

I booked my car parking on-line, the process was swift and easy. Parking is very close to the terminal and entry and exit is very straight forward.

I booked Lpl Airport online which took 2 attempts as I was unsure which car park I would be in. I read the directions on the confirmation e mail but the road markings were very explicit - follow the green arrow! When exiting the car park the markings were very clear, for some reason the machine at the barrier rejected my first attempt and I looked at the car in the next barrier thinking heare we go, but the next attempt went through without any problem. I would definately use the parking facility again.

Quickest entry to an airport in a long time. Pre-booked the multi-storey for a long weekend, and was able to park with under a minute's walk to the terminal building. On return, able to exit the airport within a few minutes of landing, making the whole process trouble-free. Overall ease of getting through the airport is second to none. Online booking is easy to navigate, clear and concise.

Excellent service nothing to much trouble best airline ever will advise all my family and friends

I booked online and it was very reasonable compared to Manchester airport. On arrival, the barrier camera recognises your Vehicle registration number and lifts automatically, the same on exit. This is a very efficient system and it's easy to follow online.

We always fly from Liverpool Airport it is easier than Manchester to get around inside. This time we used the car park at the airport as my husband needed wheelchair assistance. We where told to ring from the blue telephone like box for assistance. However the only one we could find was directly opposite the airport entrance. As the car park was very full my husband had to struggle to walk quite a distance and decided he might as well walk to the entrance of the airport. More blue boxes at the rear of the airport would be appreciated. However once inside we were given complete assistance and our visit to the airport and to the plane was handled very efficiently Thank you. We will be back in May for our next holiday.

Parking easy and very convenient. Facilities in airport average though, not much to do and little choice. Arrivals experience poor with long walk, queues at Immigration and incorrect signage in baggage reclaim.

Car parking at LPL is so straightforward compared to other airports. Just a relaxing stroll to the Terminal.

A pleasant experience from start to finnish, car parking was good on the long stay, easy to find and lots of spaces. Bag drop off was easy, plenty of choice if you want to eat, would defo fly from here again.

The parking was very full and it took us 15 to find a space then 40 minutes to get through security with only carry on and no fluid the reason clearly being that they only had 3 or the 6 check points open with no extra staff No signs saying remove belts or shoes whcih caused extra problems and time so NO time to relax and enjoy the shops or a drink. and just having the the police car at the end of the road on the approch to the airport taking pictures of anybody dropping off thereby forcing them to pay the drop off fee leaves a bad taste in the mouth and if I can fly from Manchester ill chose to fly from there in future

Easy to find and very convenient. It feels secure and safe and being undercover if a must. Good price too.

The long stay car park is not maintained and the user is then fined for this. When we used this car park the ground was snowy and unable to see the lines so I ended up an inch over the line (couldn't do anything else as the car beside me was too) and I was fined £100 - bearing in mind I had paid to park in there anyway. When I appealed I got absolutely no help and as a result in future we will either fly from Manchester or another airport, or if that's impossible I will arrange to be dropped off as we don't appreciate being taken advantage of by a company like this.

The car parking is very disorganised. It took over 10 minutes to find a car parking space better signage and or an attendant would improve this. The price is a bit pricey compared with airport car parks I use.

Car park didn't register my number plate. Called for help and the staff member I spoke to was very helpful. Printed my ticket and found a parking space with ease. The walk to the terminal was short and easy to get to. When I arrived at the termina it was easy to find my way to departures and I went through security within 5 minutes. Duty free was still open and staff were really helpful. Having a smoking area outside is nice too (if you are a smoker like myself) easy to get to. Airport it's self was well lit and clean. It's a small airport but has everything you need to keep you busy untill your flight. Hot drinks were reasonably priced too. Would use Liverpool airport again and would recoment it to friends and family.

Easy to book, well signposted, everything ran smoothly from booking online, to parking up, to leaving after our trip

Multistory car park easy to to use and close to terminal. Advanced booking saves a lot and is great when you have a lot of luggage.