The Worst airline

The WORST airline by far, no consideration to the customer whatsoever.
- There is no Registration online, so be ready that they Intentionally close their check in earlier, and there is no way you find any reps after. I spent all night in the airport after missing my flight (even though I arrived 1 hour before flight), and they asked me to pay full fair on One way flight next day, which was equal to the price of my round trip ticket.

I found a good deal with a different airline and wanted to catch up with my outbound flight from Paris to NY, since the ticket was still valid. NOT THE CASE WITH XL! They asked me to pay a fee of $175 + $200 difference fee for converting my ticket into one way ticket, just because I did not use Them as an option for my missed flight (which again was $600 extra). This is beyond any scam airline I've heard of! Keep in mind that you will freeze to death in the salon, with no blankets, no pleasant service or any edible food.

AVOID THEM, YOU WILL PAY 3 TIMES MORE DUE TO ONE REASON OR ANOTHER, THEY DO IT ON PURPOSE.

They don't deserve even one star.